Contact OpenPod — support 8:00–22:00 every day
Contact OpenPod: [email protected], phone +84 969 565 744, support 8:00–22:00 every day. Every request answered within 24 business hours.
JC MEDIA AGENCY LIMITED LLCSingle-Member LLC registered in Wyoming, United States · 30 N Gould St Ste N, Sheridan, WY 82801, United States
Operating the OpenPod service at https://openpod.pro · [email protected] · +84 969 565 744
Operating the OpenPod service at https://openpod.pro · [email protected] · +84 969 565 744
Support email[email protected]The official channel for every request, with a written trail.
Phone / Zalo+84 969 565 7448:00 – 22:00 (GMT+7), every day
Operating entityJC MEDIA AGENCY LIMITED LLCSingle-Member LLC registered in Wyoming, United States
Registered address30 N Gould St Ste N, Sheridan, WY 82801, United StatesLegal address; not a walk-in office.
How to get a fast answer
- Include the email address on your account.
- Add the job code (ANH-…) or transaction code if the issue concerns an image or a payment.
- Briefly describe what you expected and what happened, with a screenshot if you have one.
Response times
- Email: within 24 business hours.
- Payment issues: prioritised, resolved within 5 business days.
- Signed-in customers can open a ticket in the in-app Support page and track its status.