Terms of Service

1. The service

JC MEDIA AGENCY LIMITED LLC operates OpenPod at https://openpod.pro, a web-based software service that processes images with artificial intelligence for print-on-demand sellers.

• Four functions: background removal, design redesign, product mockups and prompt-based generation, with optional 4K upscaling.
• The deliverable is a digital image file (PNG or JPEG), delivered inside your account.
• The service is intended for users aged 18 or older, or with guardian consent.

2. Accounts

• You provide a valid email and keep your password confidential. All activity from your account is deemed to be yours.
• One account per person. Creating multiple accounts to abuse promotions may result in the related features being locked.
• You can sign out remote devices in Settings & Profile, and request account closure by email.

3. Credits and payment

• Every image costs 1 Credit. Credits are sold in packs, never expire and stack across purchases.
• Prices are listed in VND and that is the amount charged. Any USD figure shown is a reference conversion at the rate displayed at that moment.
• Purchased Credits are NON-REFUNDABLE and cannot be converted back to cash. See Refunds & Delivery for the single exception.
• Failed jobs return the Credit to your account automatically; this is a Credit refund, not a cash refund.

4. Rights in images

• You keep all rights to the images you upload and to the output. We claim no ownership of the output.
• You warrant that you have the right to use the images, logos and designs you upload, and you are responsible for the prompts you enter.
• We do not check, and are not responsible for, whether output resembles protected brands, characters or works. You must check before printing or selling.

5. Prohibited use

• Sexual, violent, hateful, fraudulent or defamatory content targeting people, organisations, religions or ethnicities.
• Imitating protected brands, logos or characters for commercial use without the rights.
• Using photos of real people to create fake, defamatory or privacy-invading content.
• Using bots, bulk accounts or exploits to obtain Credits, money or images without paying.
• Reselling account access or transferring Credits to others without a written agreement.

6. AI limitations

• Output is generated by AI models, varies between runs and may contain small errors (text, fingers, fine patterns).
• 4K output is algorithmically upscaled from the source image; sharpness depends on input quality.
• AI providers may refuse content under their safety policies; in that case the Credit is refunded.

7. Suspension and termination

• Jobs violating section 5 are rejected and the Credit is not refunded.
• Accounts with serious or repeated violations may be suspended or closed.
• You may stop using the service at any time; unused Credits are not refundable under section 3.

8. Limitation of liability

• Our liability for any job is limited to re-running it or refunding the corresponding Credit.
• We are not liable for indirect damages: printing costs, unsold stock, lost revenue or third-party copyright claims.
• The service is provided "as is"; we do not guarantee absolutely uninterrupted operation.

9. Governing law and changes

• These terms are governed by the laws of the State of Wyoming, United States, where the operating entity is registered. Disputes are first addressed by negotiation via support email.
• We may update these terms; the update date is shown at the top. Continued use after an update means acceptance.
• Questions about these terms: [email protected].